Portiq LLC is committed to providing efficient and secure shipping services, ensuring timely delivery of every order. Our shipping policy is as follows:
- Processing Time: All orders will be processed and shipped within 1-3 business days. Orders placed on weekends and holidays will be processed on the next business day.
- Shipping Time:
Local Delivery: Usually delivered within 5-7 business days;
Express Delivery: Expected delivery within 2-5 business days;
International Delivery: Expected delivery within 7-20 business days, depending on the destination.
Please note that shipping times do not include order processing time, and actual arrival times may vary due to weather, customs, or logistics delays.
- Shipping Area: We offer nationwide delivery and support international shipping to multiple countries. Some remote areas or countries may be restricted; if delivery is unavailable, we will notify you as soon as possible after order confirmation.
- Shipping Costs: Shipping costs will be automatically calculated at checkout based on the delivery address and selected service.
- Order Tracking
After shipment, we will send a tracking number via email, allowing you to check the shipping progress in real time. - Delivery Issues
If your package is lost, delayed, or damaged during transit, please contact us immediately. We will work with the logistics service provider to resolve the issue as quickly as possible. - Incorrect Address or Undeliverable
If the package cannot be delivered due to an incorrect address provided by the customer, the customer will be responsible for the cost of reshipping. Please carefully check your shipping information before submitting your order. - Contact Us
If you have any questions about order shipping or need assistance, please contact:
Email: quanxinglin@portiqtravel.com
Phone: (838) 377-8141